Intro
We want your Pashom pieces under the tree in time for Christmas. Here are our order-by dates. Please order by these dates to give your parcel the best chance of arriving before Christmas Day.
The short version
🇦🇺 Australia: order by Tuesday 15 December
🌏 International: order by Thursday 3 December
Australian orders
If you’re on the east coast, you have a few extra days:
| Delivering to | Standard shipping | Express shipping |
|---|---|---|
| NSW, ACT, VIC, QLD & SA | Thu 17 Dec | Mon 21 Dec |
| Tasmania | Wed 16 Dec | Mon 21 Dec |
| Western Australia | Tue 15 Dec | [check date] |
| Northern Territory | Thu 10 Dec | [check date] |
Deliveries to regional and rural areas can take a little longer, so please order a few days earlier if you’re outside a metro area.
International orders
| Delivering to | Order by |
|---|---|
| USA | Thu 3 Dec |
| Canada | Fri 4 Dec |
| New Zealand | Mon 7 Dec |
| UK & Europe | Wed 9 Dec |
| Rest of the world | Fri 27 Nov |
International parcels can be held up by customs or by postal delays overseas, so the earlier the better.
Sending a gift to someone overseas?
Our felt decorations are light, soft and unbreakable, so they travel beautifully. Our best-selling Aussie animals make a perfect little piece of home for family and friends spending Christmas far away
Good to know
Questions about your order? Get in touch at monique@pashom.com.au
At PASHOM our goal is to provide to you an exceptional service, combined with an exceptional product. All our products are Fairly Traded and handmade/handwoven by women artisans from ethical/sustainable businesses that rely on our and your continued support for their businesses viability. They take immense pride in their work, and want nothing more than for you to be 100% happy with the product you are purchasing.
Delivery charges & procedures
All prices shown on our website are in Australian dollars and include GST. All orders from our shopping cart will be delivered to your chosen address within 10 working days, and for security, will be delivered via registered post or courier. Depending on the size of your order and your location within Australia, delivery charges will generally be in the range of $10.00. For Australian orders. all orders over $120 will receive free delivery. International order delivery charges will be costed on an order by order basis but will generally be in the range of $20, and international customers will be responsible for local taxes and charges.
What if your order is not in stock?
We will contact you immediately if the product you have ordered is not in stock, and let you know when you can expect delivery. Our products are meticulously handmade from sustainable businesses overseas, so our orders can take a number of weeks to complete and arrive into Australia. We can discuss options with you at the time.
